Privacy Policy

1. Information we collect

We collect only the personal data necessary to provide our services:

• Information you give us directly — your name, email, phone number, company name and any details you enter when contacting us or requesting product advice.
• Website usage data — pages visited, time spent, device and browser type, collected through Google Analytics only when you have given consent.
• Necessary technical data — your language selection and cookie preferences, stored in your own browser.

2. How we use your information

We do not use your data for personalised advertising, and we never sell personal data to third parties.

• To respond to enquiries, provide technical advice, and recommend products suited to your needs.
• To improve our website content and user experience.
• To comply with applicable legal obligations.

3. Cookies

Necessary cookies keep the site working — remembering your language choice and your cookie preferences. Analytics cookies (Google Analytics) run only after you accept them. If you decline, no analytics script is loaded at all.

You can change your choice at any time, and you can delete cookies through your browser settings.

4. Disclosure of information

We may share data with service providers necessary to operate this website, such as our hosting provider and Google Analytics (where you have consented). These providers process data only on our instructions.

We may also disclose data where required by law or to protect the company's lawful rights.

5. Data retention

Contact information is kept for as long as necessary for business communication and for the period required by law. Website usage statistics are retained according to Google Analytics' standard retention period.

6. Your rights

Under Thailand's Personal Data Protection Act B.E. 2562 (PDPA), you have the right to:

• Access and obtain a copy of your personal data
• Request correction of inaccurate or outdated data
• Request erasure or destruction of your data
• Request restriction of processing, or object to processing
• Withdraw your consent at any time
• Lodge a complaint with the Personal Data Protection Committee

7. Data security

This website encrypts data in transit using HTTPS, and we limit access to personal data to those who need it to perform their work.

8. Contact us

For questions about this policy or to exercise your rights, contact us at Alpinefoods@janjarasgroup.com or call 02 881 0611-3.

Janjaras Group Co., Ltd. — 258 Sirindhorn Road, Bang Phlat, Bang Phlat, Bangkok 10700, Thailand