Contact
Our technical team is ready to help you choose the right solution for your food product — free of charge and with no obligation.
Every product has its own conditions: water activity, packaging format, target shelf life and transport conditions. A solution that works for a crisp snack may not be the answer for a soft-textured one.
With more than 20 years serving food manufacturers, we always start by understanding your problem before proposing a product.
Choose what suits you
Every channel reaches the same team — they differ only in speed and depth of answer.
Consult us / request a sample
A 5-step form, about 2 minutes. It asks about your industry, the problem you face and your production volume, so our technical team can prepare an approach before getting back to you.
Best for: Those who need a technical answer, a trial sample, a quotation, or Specification / COA documents
AI Product Assistant
Describe your problem in plain language and the assistant suggests relevant product groups right away — for example “mould appears quickly” or “snacks are losing crispness”.
Best for: Those unsure which product to start from, who want a rough direction before talking to the team
Try askingPhone
Call 02 881 0611-3 or 081 371 6566, 08.00 – 17.00.
Best for: Urgent matters, order follow-ups or delivery status
Call usLINE
Quick questions — send photos of your product or packaging straight to the team.
Best for: Short enquiries and sharing images during the conversation
Chat on LINEPrepare this and you will get answers faster
You do not need all of it — but the more you can tell us, the more precise our first proposal will be.
- What is your productFood type, main ingredients and how it is sold
- Current and target shelf lifeHow many days it keeps today, and how many you need
- What goes wrongMould, rancidity, moisture build-up, colour change or texture change
- Your current packagingMaterial, pack size and sealing method
- Storage and transportAmbient, chilled or frozen — and how long in transit
- Approximate volumePer month or per production run
After you send your details
- Step 1
We review the details
Our team reads your case and passes it to the specialist for the relevant product group
- Step 2
The technical team assesses it
We consider your product, packaging and storage conditions to select a suitable solution
- Step 3
We get back with a proposal
You receive advice, trial samples or a quotation as requested in the form — within 1–2 business days
Head office
If you would like to visit us, please make an appointment in advance so we can prepare samples and relevant information for you.
258 Sirindhorn Road, Bang Phlat, Bang Phlat, Bangkok 10700, ThailandGroup companies
Janjaras Group comprises four companies covering different lines of business. If you already know which one you need, contact them directly below. If you are unsure, use the form above and we will route your enquiry to the right team.
Janjaras Chem SupplyChemicals and raw materials for the food industry
Janjaras Food and ConfectioneryConfectionery manufacturing (OEM / ODM)Tel 02-800-1515Fax 02-800-1597
Frequently asked questions
- Can I request samples? Is there a cost?
- Yes. Choose “Request a free product sample” in the form and provide a delivery address. For businesses and factories, samples and delivery are free of charge. For individual buyers, we offer a trial pack of 5–10 sachets free of product charge; the recipient covers delivery.
- Which technical documents can I request?
- Choose “Request technical documents” in the form and specify the product. Available documents include Specification Sheets, Certificates of Analysis (COA), test reports and food safety system certifications.
- How long until you get back to me?
- Our team responds within 1–2 business days. For urgent matters, please call during office hours 08.00 – 17.00.
- Is the consultation really free?
- Initial advice on choosing the right solution for your product is free of charge and carries no obligation.
Not sure where to start?
A short description of your problem is enough. Our technical team will assess it and propose a suitable approach, with no obligation.